Fiorenzo Franceschini

2018
  • Service gap deployment: a framework to link quality gaps to service activities
    Article

    Franceschini, Fiorenzo; Mastrogiacomo, Luca
    INTERNATIONAL JOURNAL OF SERVICES AND OPERATIONS MANAGEMENT
    Inderscience Publishers
    Vol.29 pp.15 (pp.85-99) ISSN:1744-2370 DOI:10.1504/IJSOM.2018.088474

  • Integrated Management Systems diffusion in South European countries
    Proceeding

    Cabecinhas, Monica; Domingues, Pedro; Sampaio, Paulo; Bernardo, Mercé; Franceschini, Fiorenzo; Galetto, Maurizio; Gianni, Maria; Gotzamani, Katerina; Mastrogiacomo, Luca; Hernandez Vivanco, Alfonso
    In: Proceedings book of the 2nd International Conference on Quality Engineering and Management, 2016
    International Conference on Quality Engineering and Management (PORTOGALLO)
    2nd International Conference on Quality Engineering and Management, 2016 (Guimarães (Portugal),) July 13-15, 2016
    Vol.1 pp.21 (pp.729-749) ISBN:9789892068145

2017

Total: 366